New Search Announcement! WildAid’s Managing Director of U.S. Operations

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Pillar Search is pleased to have been selected to partner with WildAid on their search for the new role of Managing Director, U.S. Operations.



Founded in 1999, WildAid is an international organization based in San Francisco, CA. WildAid’s mission is to end the illegal wildlife trade in our lifetimes. WildAid envisions a world where people no longer buy wildlife products such as shark fin, elephant ivory and rhino horn.

While most wildlife conservation groups focus on protecting animals from poaching, WildAid works to reduce global consumption of wildlife products by persuading consumers and strengthening enforcement.

With an unrivaled portfolio of celebrity ambassadors and global network of media partners, WildAid leverages nearly $200 million in annual pro-bono media support. Their message reaches up to 1 billion people every week.

WildAid’s strategy for achieving this goal is to reduce demand for these products using their slogan When the Buying Stops, the Killing Can Too.


Reporting to the Chief Executive Officer (CEO) and the Managing Director – Programs (MDP) in his absence, the Managing Director – US Operations (MDUS) will primarily be a manager, overseeing all US staff. The MDUS will assess and ensure organizational performance in areas both internal and external: non-programmatic fundraising, finance/accounting, human resources, information technology and organizational communication, against the annual budget, work plan, and strategic plan.

The MDUS will be responsible for recruiting and hiring all US staff and managing their well being. S/he will bring her/his experience and talent to bear on improving the global organization infrastructure to accommodate continued growth and geographic expansion. S/he will plan and lead the organizations non-programmatic fundraising and non-programmatic organizational communications strategy and should have extensive experience in both areas. Currently funding is mainly foundation and high net worth individual driven. The organization raises approximately $10 million annually.

The MDUS serves as counsel on short- and long-term fundraising, financial, staffing, and administrative decisions. S/he will set goals, monitor work, and evaluate results to meet departmental and cross organizational objectives. The role also includes oversight of WildAid’s headquarter operations and international administration and fundraising, as well as maintaining close professional relationships with staff in all locations to facilitate innovative and effective policies and procedures. They will negotiate and manage external vendor relationships such as legal counsel, insurance, technology providers, and facilities.

The MDUS will have the depth of financial experience to ensure compliance with audits, as well as regulatory and government requirements. This individual will collaborate with the Controller to oversee investment and asset management, the annual budgeting process, and ensure that multi-year financial modeling is consistent with strategic plans.

Finally, the MDUS will oversee HR strategies for recruiting, retaining, and training WildAid’s global workforce. The strategies will ensure the alignment of HR systems, compensation and benefits, and implementing a performance management system with the goals of the organization. S/he will also play a key role as champion of WildAid’s values-based positive culture.



The MDUS will examine the current operational systems in place, apply global best practices and strategize with the CEO to improve efficiency and implement solutions to support the organization as it continues to scale. They will build a cohesive team that includes necessary expertise in donor relations and fundraising, finance and accounting, technology, human resource and administrative support services that work collaboratively to advance WildAid’s mission. Specific duties within key areas include:

Fundraising/Donor Relations

  • Development: Work closely with the CEO and the MDP to meet aggressive fundraising goals; drive the execution of annual development plans for foundations, high net worth individuals, special events & other alternative sources of income.
  • Coordination: working internally and externally to ensure that all program, development, and communication initiatives are aligned and well-coordinated.

Human Resources

Manage and oversee the human resource function for WildAid, including:

  • Recruitment, hiring, compensation, benefits administration and performance management.
  • Design an execution of systems to develop, motivate, and retain top talent.
  • Create a more unified team across departments and offices.


  • Work plans and operations: Together with the CEO and MDP, develop and implement coordinated country and program strategies and work plans for non-programmatic staff, and monitor progress against metrics and milestones.
  • Board of Directors: working with the CEO, provide staff support and guidance to WildAid’s Board and act as staff liaison to relevant board committees.
  • Office leadership: Effectively execute standardized policies and procedures across regional offices in the San Francisco headquarters and country offices.
  • Risk management and legal activities: implement letters of agreement, contracts, leases, and other legal documents.
  • Information technology: ensure the ongoing 
maintenance and updating of information systems and infrastructure, including hardware, software, and necessary applications.
  • S/he will manage the non-programmatic budget and the following direct reports: Major Gifts and Events Planner, Development Assistant, Controller, Communications Manager, Administrator Associate, and Social Media Manager.  SF-based Video Editor, Video Producer, Climate Campaigner, US Campaigner (open), US Media Manager (open) will also be managed as well from a human resources aspect, but these positions will fall under the Managing Director – Programs in terms of direction.

Financial Management and Oversight

Working with the Controller, manage and oversee all financial and business planning activities, including:

  • Lead and support organizational budgeting process, including development of an annual operating plan with programmatic milestones and targets/deliverables linked to budgets.
  • Direct and administer all financial planning and provide overall financial oversight and monitoring.
  • Support and advise the CEO in decision-making and review and analyze financial reports and ensure that relevant financial data is presented to the CEO and Board of Directors.



WildAid seeks a passionate, experienced team player, who is deeply committed to WildAid’s mission to end the illegal wildlife trade. This individual will have senior management experience in fundraising, human resources, operations, and finance/accounting and have an understanding of nonprofit budget models. The successful candidate will have worked with senior-level stakeholders, such as a Board of Directors, leadership teams, and country directors, to secure commitments and manage execution against shared objectives

Since WildAid is a global organization undergoing rapid growth, the ideal candidate will share best practices for creating the proper infrastructure, systems, and processes to allow for sustainable expansion. Ideally, candidates will have spent part of their career working in the area of international conservation.

The successful candidate will be a pragmatic, action-oriented leader who will enjoys working in an entrepreneurial environment. The MDUS will think strategically and creatively; this leader will need experience identifying problems and implementing solutions and best practices. S/he will be a big picture thinker, but will also possess a strong work ethic and ability to act as a hands-on manager when necessary. This individual will show sensitivity and the ability to establish respect, credibility and trust with regional office staff and in multicultural settings. The successful candidate will be comfortable with ambiguity and excited by the opportunity to work in a dynamic, nimble, start-up-like environment. The MDUS will need to remain organized and calm when under pressure.



The candidate should have a minimum of 15 years related work experience in relevant positions of increasing scope and responsibility and possess excellent management and people skills, and personal qualities of integrity, credibility, and a commitment to WildAid’s mission. An ability to fundraise on a large scale is required. Proven experience working for an international and/or nonprofit organization in a similar capacity is highly desired. A Bachelor’s degree in finance, accounting, business administration, or a related field is required. An advanced degree in business, finance, or a related field is preferred.



WildAid is an equal opportunity employer and all qualified candidates are encouraged to apply. For immediate consideration, please address a cover letter and resume to Cindy Joyce, Pillar Search, at