Minute Man Arc is seeking its next Chief Executive Officer. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for people with intellectual and developmental disabilities. This full-time, on-site position is based in Concord, Massachusetts.
About Minute Man Arc (MMA)
Minute Man Arc is the agency of choice for children and adults with disabilities in the region, providing a community of innovative, lifelong care. Their mission is to improve the lives of children and adults with disabilities by increasing lifelong independence, personal choice, and self-advocacy. They achieve this by delivering exceptional therapeutic services, meaningful employment, supportive living opportunities, recreation, and active community involvement.
Based in Concord, MA, with additional locations in Acton and Maynard and serving individuals in 30 communities, the organization was founded in 1958 by a group of parents in search of services and community for their children with disabilities. Today, they support more than 1,500 children and adults with autism, Down Syndrome, cerebral palsy, and other intellectual and physical disabilities, and accept individuals who are blind and/or deaf, providing them with staff members who have some knowledge of American Sign Language. Additionally, they serve people who have physical or emotional disabilities.
With over 67 years of experience, Minute Man Arc is a respected leader in both program development and service delivery. They are accredited or licensed by CARF International (formerly Council of Accredited Rehabilitation Facilities), the Department of Public Health, and the Department of Developmental Services. They collaborate regularly with the Association of Developmental Disabilities Providers, the Arc of Massachusetts, and other local human service organizations.
Minute Man Arc has an annual operating budget of $21,421,000, a senior leadership team of 11 professionals, over 260 employees, three day program sites (Early Intervention, Extra Steps, and Adult Programs), and nine group homes. Learn more about this outstanding organization here.
About the Opportunity:
At its core, the Chief Executive Officer (CEO) will be a human-centered leader, prioritizing the experience of the MMA’s consumers (the individuals they serve) and their needs in every decision, program, and initiative. They will be responsible for the development, implementation and execution of policies and programs intended to improve the lives of consumers, focusing on social inclusion, self-determination, and equity, and will foster an organization that partners with parents and families, understanding their desire to have the best possible care and programs to enrich the lives of their loved ones with a disability, whether that is a young child in the Early Intervention program, employment supports for those consumers engaging in jobs and community work, a valued member of a residential home, and everything in between.
A goal will be the continued growth of the agency to ensure that Minute Man Arc is continuously striving to meet the evolving needs of consumers and partnering with other Arc chapters in Massachusetts and beyond to advocate for individuals with intellectual and developmental disabilities, including autism.
Reporting to the Board of Directors, the CEO will provide leadership, strategy, and oversight to Minute Man Arc, focusing on the consumers and complying with applicable state, federal, and local laws and regulations, as well as best-in-class business and administration practices.
Essential Functions
People and Culture
- Clearly articulate the organization’s mission, values, and expectations so that culture supports the strategic goals while driving employee engagement, job satisfaction, retention, and overall performance and productivity.
- Work with Human Resources to build a supportive and inclusive culture for employees and ensure a best-in-class hiring, onboarding, and employee engagement program, and build a feedback culture through regular performance reviews, manager/employee check-ins, and two-way feedback mechanisms.
- Foster a collaborative organization free of siloes by encouraging cross-departmental efforts on programs, services, problem-solving, and open communication.
- Engage individuals at all levels, modeling an open-door policy and seeking out ideas and input from employees and self-directed consumers to ensure that everyone has a voice. Regularly seek feedback on cultural alignment.
- Ensure a culture of ongoing learning and improvement, ensuring that existing employees have the training and development opportunities needed for continuous improvement and professional growth.
- Do all of the above with a focus on diversity, equity, inclusion, and belonging as central to the values and culture of Minute Man Arc.
Management & Leadership
- Manage the senior leadership team, which is currently 11 professionals leading the core programs and functions within the organization.
- Model exemplary leadership and management that reflects and reinforces the mission and core values of the agency.
- Work with leaders to ensure that all staff have the support/resources needed to succeed.
Best-in-Class Business Operations
- Ensure that all business practices align with the agency’s mission and strategic plan.
- Work with the CFO, Board Finance Committee, and senior leadership to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
- Ensure compliance with all applicable regulatory requirements and laws.
- Facilitate the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services and business operations. Identify ways to optimize technology in these efforts.
Development/Financial Support
- Steward a pool of donors with a focus on sharing success stories, outcomes, and progress of the organization, as well as the impact of their financial support.
- Ensure the creation of a comprehensive fundraising strategy, cultivating relationships with current and potential donors to ensure ongoing support for the organization.
- Participate in donor visits and events with the Director of Development, other members of the leadership team, and members of the Board of Directors.
Board of Directors
- In partnership with the Board, oversee development and implementation of a strategic plan that advances the organization’s mission. Spearhead continued enhancement, development, communication, and execution of Minute Man Arc’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
- Provide ongoing updates and reports to the Board of Directors on all critical factors influencing the broad activities and outcomes of the agency.
Strategic Planning & Continued Growth
- Spearhead the development, communication, and implementation of growth strategies, including near- and long-term goals and priorities at the organizational and department levels, reviewing regularly to measure progress and evaluate outcomes.
- Analyze and assess, regularly, programs and services to ensure mission alignment and that they continue to meet consumer needs and interests.
Building Community and Meaningful Partnerships
- Enhance the visibility and presence of Minute Man Arc. Build positive relationships with local and state officials, community partners, stakeholders, and other nonprofit organizations and service providers. This will help raise awareness of Minute Man Arc, its programs and services, and foster understanding and inclusion of consumers in the community and with employer organizations.
- Engage with parents to listen thoughtfully and respond to their hopes and concerns and encourage and foster parent participation in Minute Man Arc as volunteers in key areas.
Face of the Organization
- Internally, a visible leader who actively participates in activities and programs.
- Represent Minute Man Arc in all public relations/media opportunities.
- Participate in community and professional membership organizations, including The Arc of Massachusetts and other related organizations.
Qualifications
- Experience and a successful track record of managing and leading a nonprofit organization, including a broad area of responsibility, with a focus on human services, and demonstrates a passion for the work and the people the organization serves.
- Experience (professional or lived) working with people with intellectual and developmental disabilities, including autism, or an organization with a similar focus on services and advocacy for underserved individuals and communities.
- Master’s degree or equivalent work experience.
- Experience reporting to or participating in a Board of Directors preferred.
- Proven track record of building and retaining high-performing teams and promoting a strong, positive work culture centered on diversity, equity, and inclusion, where employees have a voice and feel valued for their work contributions and efforts.
- Demonstrated success in securing financial support for nonprofit organizations from a variety of sources to ensure diversification of funding.
- High emotional intelligence and a natural relationship builder.
- Understanding of applicable state/federal regulations and contracting/compliance processes and procedures.
- A growth mindset and strategic, big-picture thinker who can operationalize and implement ideas and is skilled at change management.
- Understanding of technologies available to facilitate communication and business operations.
- Local travel required, and the CEO must be available evenings/weekends as needed.
Valuing Diversity
At Minute Man Arc, the dedicated staff includes more than 260 employees who improve the lives of people with disabilities. It offers a work environment that values and respects diversity. Living up to their core values, it empowers the people it proudly supports and makes a real impact in the world.
Minute Man Arc is an Equal Employment Opportunity Employer. It provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation
The salary range for this role is $200,000-$225,000.
Minute Man Arc’s Current Benefits
Paid vacation time + 13 paid holidays each year + 3 paid personal days | sick time in accordance with MA state law | health insurance with fully paid health care deductible | prescription drugs with no copays | dental & vision insurance | life, short-term, & long-term disability insurance | employer-sponsored tuition reimbursement
To Be Considered:
The Minute Man Arc Board of Directors has partnered with Cindy Joyce, Founder of Pillar Search & HR Consulting on the search for the new CEO. Qualified candidates are encouraged to submit their resume and letter of interest to jo**@**********ch.com.