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New Search! Chief Operating Officer of the Arc of Massachusetts

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Pillar Search & HR Consulting has partnered with the Arc of Massachusetts in search of their first COO. We are seeking a mission-focused, seasoned, strategic, and process-minded nonprofit leader with experience streamlining internal processes, and developing a performance culture among a group of talented and committed employees, consultants, and the 17 chapters of The Arc. 

ABOUT THE ARC OF MASSACHUSETTS

The Arc of Massachusetts is passionate about enhancing the lives of people with intellectual and developmental disabilities, including autism, and their families. For over 70 years, through advocacy, programs that promote inclusion, and belonging in the community, The Arc has focused on creating tangible changes in the lives of people with disabilities.

The Arc is a nationwide organization with each state running both a statewide chapter and local chapters within the state. The 17 local Chapters of The Arc in Massachusetts work throughout the Commonwealth to provide services and support to individuals with intellectual and developmental disabilities – such as Down syndrome, Autism, and cerebral palsy – and their families.

The mission of The Arc of Massachusetts is to enhance the lives of people with intellectual and developmental disabilities and autism and their families. They fulfill this through advocacy for community support and services that foster social inclusion, self-determination, and equity across all aspects of society. They represent over 250,000 individuals and their families.

This role is based in Waltham, MA. Learn more about The Arc of Massachusetts here.

ABOUT THE OPPORTUNITY

The Chief Operating Officer (COO) will work as a trusted partner to the CEO, ensuring organizational priorities are implemented, strengthening relationships with the statewide network of chapters, and overseeing essential operations that support the organization’s success.

The COO will coordinate cross-departmental initiatives and manage organizational infrastructure.

The primary objective of this role is to manage the day-to-day operations of the organization. With a nearly $2 million budget and no other senior operational staff, the COO would be responsible for overseeing the core administrative functions that make the organization run smoothly. As a senior leader, the COO will work closely with the CEO to translate the organization’s vision into actionable plans.

KEY RESPONSIBILITIES

Executive Partnership and Strategic Leadership

  • Serve as a strategic support and right hand to the CEO, ensuring alignment of organizational priorities and follow-through on initiatives.
  • Build and maintain strong relationships with internal and external stakeholders, including staff, chapters, and key partners.
  • Lead special projects and organizational priorities that cut across departments. Act as a liaison across teams, ensuring collaboration and accountability.
  • Provide input on operational strategies and initiatives to achieve organizational goals. Translate the organization’s strategic plan into actionable goals, timelines, and performance metrics.
  • Identify opportunities to streamline workflows and improve efficiency across all departments and with the chapters.

Chapter Relations & Support  

  • Serve as a liaison to The Arc’s 17 chapters statewide, strengthening collaboration and advancing shared advocacy goals.
  • Build systems for cross-chapter communication, administrative support, and shared learning.
  • Work with the CEO to ensure that The Arc of Massachusetts is represented at key individual chapter events by attending or coordinating attendance by other staff leaders.
  • Organize the annual chapter retreat.

Operations and Organizational Effectiveness

  • Oversee human resources functions, including recruitment, onboarding, performance management, and staff development.
  • Supervise IT systems to support all departments and manage relationships with external vendors and consultants.
  • Partner with the Director of Finance on budgeting, grants, and operational compliance. Play a key role in the grant process.
  • Collaborate on the annual budget, monitor departmental spending, and ensure operational costs are aligned with financial goals.
  • Manage office administration and space, building, and facilities to ensure a safe, efficient, and welcoming workplace.
  • Oversee the organization’s administration, internal policies, and procedures.

KEY QUALIFICATIONS

  • Passion for enhancing the lives of people with intellectual and developmental disabilities, including autism, and their families.
  • Bachelor’s degree/master’s degree in nonprofit management, public administration, social work, or related field preferred, or equivalent work experience.
  • 12+ years of progressive mission-driven leadership experience in human services, nonprofit management, or a related city/state agency.
  • Proven track record in operations and staff management/leadership. Team builder who builds consensus, fosters collaborative decision-making, and values the expertise and contributions of all.
  • Able to adapt quickly to organizational needs and changes, identify organizational risks, develop and implement solutions, and think strategically with a long-term view.
  • Strong financial acumen and experience with nonprofit funding streams.
  • Excellent communication, organizational, problem-solving, and change management skills.
  • Commitment to diversity, equity, and inclusion as well as a positive organizational culture.

SALARY AND BENEFITS

The salary range for this opportunity is $115,000-$130,000 annually. The Arc of Massachusetts offers a comprehensive benefits package, and a culture that values and promotes work/life balance.

This role is full-time in the Waltham office for the first three months, and then hybrid with one day per week remote.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Arc of Massachusetts is an Equal Employment Opportunity Employer. The Arc of Massachusetts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

TO APPLY

The Arc of Massachusetts has partnered with Cindy Joyce of Pillar Search & HR Consulting on the COO search. Please submit your resume and cover letter to jo**@**********ch.com.

No calls, please.

nonprofit hiring boston, nonprofit jobs boston, Nonprofit leadership hiring Boston

New Search! CEO of Delta Projects

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Chief Executive Officer

Pillar Search & HR Consulting is honored to partner with Delta Projects on the search for their new CEO. This is an on-site position located at their office in Dedham, MA.

ABOUT DELTA PROJECTS

Delta Projects is more than just a non-profit human service agency. They are a community dedicated to supporting adults with intellectual disabilities, traumatic and acquired brain injuries, and other developmental challenges. Their 400+ staff members positively impact the lives of over 200 individuals across 20 communities in Southeastern Massachusetts.

Delta Projects was founded in 1976 as an innovative program to help families keep children with intellectual disabilities at home and out of state-run residential programs. That early respite and family training program was soon followed by a community-based residential program which, like all programs of its kind, had its origins in the deinstitutionalization movement of that period. Bringing individuals into the community, rather than segregating and isolating them, was the Delta Projects’ mission. Fifty years later, community inclusion is still the cornerstone of their operating philosophy

Learn more about Delta Projects here.

OVERVIEW

Delta Projects is seeking a dynamic and experienced CEO to join and lead the team. The CEO is responsible for providing strategic leadership for the organization by working with the Board of Directors and the executive management team to establish long-range goals, strategies, plans and policies, fostering a positive and inclusive environment, and driving continuous improvement in service delivery to ensure the highest standards of care and support for Delta Projects’ residents.

KEY RESPONSIBILITIES

  • Operational Leadership: Provide strategic direction and leadership to a team of seven direct reports overseeing all functions, ensuring adherence to organizational and regulatory policies and procedures. The team of 7 direct reports in turn manage 400+ employees.
  • Strategic Alignment: In collaboration with the Senior Leadership Team, develop and manage agency goals and objectives, providing valuable insights and recommendations. Work closely with each department to ensure successful outcomes.
  • Commitment to Quality: Monitor and evaluate service delivery to maintain compliance with regulatory requirements and uphold Delta Projects’ standards of care while also being a future-thinker who envisions new and innovative programs and services for the residents of Delta Projects.
  • Employee Recruitment and Development: Ensure effective employee recruitment, training, and development to promote organizational effectiveness and professional growth at all levels. Ensure that hiring is deeply rooted in mission alignment. Foster staff engagement at all levels of the organization, and promote a strong, positive, values-driven organizational culture.
  • Collaboration: Foster effective collaboration and communication with funders, families, and other stakeholders to promote operational excellence and client-centered care. Focus on maintaining the collaborative spirit of the Delta Projects’ culture.
  • Communication: Ensure consistent and transparent communication with the executive leadership team, board of directors, and the overall organization.
  • Project Leadership: Help to lead and oversee a diverse range of highly strategic projects, including systems implementations, process improvements, and reporting initiatives in partnership with leadership and employees.
  • Budget Management: Partner with the CFO and the board Finance Committee on budget planning and financial management, optimizing resources while ensuring cost-effectiveness and ensuring that Delta Projects continues its track record of financial stability and sound financial management and ensuring long-term fiscal sustainability.
  • Relationship Management: Develop and maintain strong partnerships with funding sources, government agencies, policymakers, and other organizations serving those with intellectual disabilities.
  • Other responsibilities will exist, and new ones may be added as required by the CEO role, staff needs, and/or the Board of Directors.

QUALIFICATIONS

  • At least 15-20 years of related leadership experience. Advanced degree preferred, or equivalent work experience.
  • While we will consider strong leaders looking to newly work in the nonprofit field, those candidates will need to have strong familiarity with nonprofit organizations such as experience working in a related state agency or Board of Director/volunteer experience within a nonprofit organization(s).
  • Possess personal values of trustworthiness, caring, and deep commitment to bettering the lives of individuals with intellectual disabilities, traumatic and acquired brain injuries and other developmental challenges.
  • Ability to set clear priorities, delegate, and guide investment in people and systems; keen analytic, organization and problem-solving skills, which support and enable sound decision making.
  • Experience creating, implementing, and tracking a strategic plan.
  • Proven coalition-building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders; a persuasive negotiator able to achieve consensus amongst differing opinions.
  • Professional presentation and communication skills and the experience and proclivity to be an outgoing spokesperson, relationship builder, and support builder.
  • Strong commitment to the professional development of staff; successful track record of recruiting, engaging, and retaining a diverse and talented team.
  • Experience working with, reporting to, or serving on a nonprofit board is strongly preferred.
  • Knowledge of applicable state and federal laws, regulations and policies as they relate to the administrative and financial management of non-profit organizations.
  • Outstanding oral and written communication skills.
  • Strong technology skills.

COMPENSATION AND BENEFITS:

Delta Projects offers a competitive benefits package; details are available here. The salary range for the CEO position is $250,000-$280,000 annually.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Delta Projects is an Equal Employment Opportunity Employer. Delta Projects provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

READY TO APPLY?

Delta Projects has partnered with Cindy Joyce of Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jo**@**********ch.com.

No calls, please.

ADDITIONAL NOTE:

The selected candidate’s offer will be conditional based upon successful completion of a qualified criminal background check and DDS national background check.

Opportunities

New Search! The Arc of Plymouth and Upper Cape Cod’s CEO

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Please note that we are no longer accepting new candidates for this search.

Pillar Search & HR Consulting is honored to partner with The Arc of Plymouth and Upper Cape Cod on the search for their new CEO.

ABOUT THE ARC OF PLYMOUTH AND UPPER CAPE COD

The Arc of Plymouth and Upper Cape Cod is a leading nonprofit organization dedicated to supporting and empowering individuals with intellectual and developmental disabilities and acquired brain injuries (ABI), and their families/caregivers.  Through a wide range of services including residential programs and employment services, day programs, family resources and advocacy, The Arc of Plymouth and Upper Cape Cod ensures that people with disabilities have the tools, opportunities, and respect they need to live full, self-directed lives.

The mission of The Arc of Plymouth and Upper Cape Cod is to empower and support people with disabilities and their families to belong, contribute and thrive. By providing services and advocacy support to individuals with disabilities, The Arc of Plymouth and Upper Cape Cod helps them to succeed. The organization provides services and support to individuals with developmental disabilities and their families throughout Southeastern Massachusetts and upper Cape Cod. The guiding principles which drive The Arc of Plymouth and Upper Cape Cod’s mission are that people with disabilities are people first, and that they are to be respected, treated with dignity and valued for who they are and what they can accomplish

With deep roots in the region, The Arc of Plymouth and Upper Cape Cod was established in 1966 by a group of parents that wanted better lives for their children. They have grown into a full-service organization that provides services and support throughout Southeastern Massachusetts.

Today, The Arc is recognized as a leading service innovator, offering services that are individualized, flexible, and self-directed in nature. People supported by The Arc receive highly individualized services such as Agency with Choice, Adult Foster Care, Shared Living and Individualized Home Supports. The agency also provides Information and Referral, Employment Training and Placement Support, Community-Based Day Supports, Autism Services and residential services for people living with an acquired brain injury.

The organization is recognized for its commitment to dignity, inclusion, and innovation in service delivery and care.  The Arc of Plymouth and Upper Cape Cod’s work transforms lives and sets the standard for disability services statewide.  Backed by a team of dedicated professionals and strong community partnerships, The Arc of Plymouth and Upper Cape Cod combine person-centered care with advocacy efforts that shape the future of disability rights and inclusion.

The Arc of Plymouth and Upper Cape Cod by the numbers:

  • Budget of $12 million
  • 200 employees
  • 170 individuals served in 2025
  • Nearly 60 years serving individuals with disabilities

The Arc is a nationwide organization with each state running both a statewide chapter and several local chapters within the state. The 17 local chapters of The Arc of Massachusetts, which The Arc of Plymouth and Upper Cape Cod is an active member of, work throughout the Commonwealth to provide services and support to individuals with intellectual and developmental disabilities.

Learn more about The Arc of Plymouth and Upper Cape Cod here.

ABOUT THE OPPORTUNITY

The Arc of Plymouth and Upper Cape Cod seeks a visionary, collaborative, and mission-driven Chief Executive Officer to lead the organization into its next chapter.  Reporting to the Board of Directors, the CEO will oversee a $12M+ budget, close to 200 staff, and a diverse portfolio of program funded primarily through state contracts.

This is a pivotal moment for the Arc of Plymouth and Upper Cape Cod. The incoming CEO will inherit a financially stable organization with a strong reputation and an engaged Board, but one operating in a rapidly changing environment for disability services.  Strategic leadership is needed to navigate funding shifts, workforce challenges, and increasing demand for high-quality, community-based supports while elevating the Arc of Plymouth and Upper Cape Cod’s voice, impact, and reach.

The role offers an opportunity to influence both local and statewide service delivery, strengthen organizational resilience, and ensure that individuals with disabilities can thrive in inclusive, supportive communities.

The President and CEO leads the overall function and operations of The Arc of Plymouth and Upper Cape Cod.  They will transfer knowledge and insight into a values-based approach toward service delivery.  The person selected will be responsible for developing and ensuring a sustainable infrastructure and vision that will help the agency move its mission forward. Impact areas include:

Strategic Vision and Change Leadership

Set and communicate a clear, forward-looking vision and strategic plan aligned with the Arc’s Mission, working with senior leadership to develop and implement KPI’s for each team to support a workplace culture that values and promotes accountability and goal achievement, navigating sector-wide shifts, anticipating policy and funding changes. Lead strategic growth initiatives, expanding and strengthening impact of services. Balance tradition with innovation to meet evolving community needs.

Operational Excellence & Service Delivery

Strengthen infrastructure, technology, and processes to enhance efficiency.  Streamline operations to improve service delivery and staff productivity. Assess and pursue growth opportunities, including strategic alliances or mergers.

Workforce Culture

The CEO will lead by example and actions, demonstrating care and concern for the individuals served, families/caregivers, and employees.  They will recruit, retain, and develop a skilled, diverse, and engaged workforce. They will foster a culture of inclusion, respect, and empowerment across all levels of the organization as well as a collaborative organization free of silos by encouraging cross-departmental efforts on programs, services, problem-solving, and open communication. They will build strong relationships with frontline direct care professional staff, listening to and addressing their needs, and champion employee wellness and engagement initiatives to improve morale, promote career advancement, and reduce burnout. They will advance the shared leadership model by strengthening team autonomy, distributed decision-making, and accountability structures while also modeling a “roll up your sleeves” leadership mindset and work with the leadership team to ensure that employees at all levels of the organization have the resources and support needed to successfully do their jobs. In addition, they will embed the use of RACIE (Responsible, Accountable, Consulted, Informed, Engaged) practices to clarify roles, improve transparency, and streamline collaboration across departments.

They will develop collaborative relationships with educational institutions and community-based service organizations to broaden access to sources to recruit caring, well-prepared providers.

Financial Resilience & Revenue Diversification

Ensure disciplined financial oversight and long-term fiscal sustainability and strengthen internal financial systems and controls for transparency and efficiency. Maintain stability in government funding while expanding diversified revenue streams. Explore philanthropy, fee-for-service models, and innovative funding partnerships.

Community Engagement & Advocacy

Serve as the public face of The Arc, building strong relationships with stakeholders, expanding visibility through strategic communications and community outreach. Advocate for disability rights and influence public policy at local, state, and national levels and engage funders, partners, families, and self-advocates in advancing the mission of The Arc of Plymouth and Upper Cape Cod. Ensure effective use of marketing and communications strategies to amplify advocacy efforts and raise awareness of The Arc’s work.

ESSENTIAL JOB FUNCTIONS

  • Responsible for the oversight of operations and financial obligations for the Arc of Plymouth and Upper Cape Cod, including negotiation of contract(s) for services, acquisition and disposition of assets in accordance with the charter of the Arc of Plymouth and Upper Cape Cod and in the full purview of the Board of Directors.
  • Direct activities for state contracts, United Way, Rate Settings, Purchase of Services, The Arc funds, and other funding sources.
  • Ensure ongoing programmatic excellence and delivery of quality service.
  • Lead, develop, recognize and retain The Arc’s high-performance leadership team to support direct care and support function staff.
  • Direct the planning, development and implementation of all necessary agency policies, procedures and administrative systems needed for sound agency management.
  • Direct marketing, public relations, and communication plans that will bolster the agency’s messaging and branding.
  • Ensure adequate audit and oversight mechanisms are in place and followed.
  • Formulate and oversee implementation of a development plan as needed that includes fundraising objectives and strategies to recruit new donors and networks.
  • Design and implement thoughtful strategic planning that will enhance the growth and sustainability of the organization to support the mission.
  • Scan the market to ensure development opportunities are capitalized on that can move the Arc’s Mission forward.
  • Develop and maintain strong partnerships with funding sources, government agencies, policymakers, affiliates including The Arc of Massachusetts, and community organizations to ensure The Arc of Plymouth and Upper Cape Cod is viewed as a valuable partner for planning and development. Engage with The Arc’s volunteers, board members, partner organizations, direct support staff and the general public regarding the agency’s work and Mission.
  • Demonstrate conduct in keeping with The Arc of Plymouth and Upper Cape Cod’s Ethical Code of Conduct.
  • Demonstrate professionalism and commitment to teamwork at all times.
  • Attend all mandatory in-services, safety training and annual trainings.
  • Perform all other duties as assigned.

DESIRED QUALIFICATIONS

  • Bachelor’s degree in non-profit management, business administration, public policy, human services, or a related field required; master’s degree preferred (or equivalent work experience).
  • Minimum of 10 years of senior management with at least 5 years in an executive or CEO role within the non-profit, human services, or disability services sector.
  • Experience in navigating Massachusetts policy and regulatory environments, or significant expertise with complex state and federal funding systems, is highly desirable.
  • Successful track record in strategic planning, fiscal management, Board engagement, and organizational growth.
  • Proven financial acumen. Able to manage multimillion-dollar budgets, government contracts, and diverse funding streams.
  • Experience as a community leader, serving as the public face of an organization, engaging effectively with diverse stakeholders, and cultivating strong partnerships.
  • Track record of securing funding through government, philanthropic, and community sources, and influencing policy or systems change.
  • Experience with organizational change, guiding organizations through transitions, growth, or restructuring while maintaining mission alignment and staff engagement.
  • Demonstrated ability to negotiate state contracts and a working knowledge of Massachusetts DDS regulations and reporting requirements.
  • Able to work in–office with occasional off-site duties as needed. Please note that occasional evenings and weekends will be required for meetings and events.

SALARY AND BENEFITS

The salary range for this opportunity is $185,000-$200,000 annually. The Arc of Plymouth and Upper Cape Cod offers a comprehensive benefits package, including medical, dental, and vision insurance options, employer-paid life and disability coverage, voluntary insurance (life, AD&D, and short-term disability insurance), a retirement savings plan, tuition reimbursement, paid time off, and a culture that values and promotes work/life balance.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Arc of Plymouth and Upper Cape Cod is an Equal Employment Opportunity Employer. The Arc of Plymouth and Upper Cape Cod provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

TO APPLY

The Arc of Plymouth and Upper Cape Cod has partnered with Cindy Joyce of Pillar Search & HR Consulting on the CEO search. Please submit your resume and cover letter to jo**@**********ch.com.

No calls, please.

Opportunities

New Search! Minute Man Arc’s CEO

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Minute Man Arc is seeking its next Chief Executive Officer. This is an outstanding opportunity for an experienced nonprofit executive who is a tireless advocate for people with intellectual and developmental disabilities. This full-time, on-site position is based in Concord, Massachusetts.   

About Minute Man Arc (MMA)

Minute Man Arc is the agency of choice for children and adults with disabilities in the region, providing a community of innovative, lifelong care. Their mission is to improve the lives of children and adults with disabilities by increasing lifelong independence, personal choice, and self-advocacy. They achieve this by delivering exceptional therapeutic services, meaningful employment, supportive living opportunities, recreation, and active community involvement.

Based in Concord, MA, with additional locations in Acton and Maynard and serving individuals in 30 communities, the organization was founded in 1958 by a group of parents in search of services and community for their children with disabilities. Today, they support more than 1,500 children and adults with autism, Down Syndrome, cerebral palsy, and other intellectual and physical disabilities, and accept individuals who are blind and/or deaf, providing them with staff members who have some knowledge of American Sign Language. Additionally, they serve people who have physical or emotional disabilities.

With over 67 years of experience, Minute Man Arc is a respected leader in both program development and service delivery. They are accredited or licensed by CARF International (formerly Council of Accredited Rehabilitation Facilities), the Department of Public Health, and the Department of Developmental Services. They collaborate regularly with the Association of Developmental Disabilities Providers, the Arc of Massachusetts, and other local human service organizations.

Minute Man Arc has an annual operating budget of $21,421,000, a senior leadership team of 11 professionals, over 260 employees, three day program sites (Early Intervention, Extra Steps, and Adult Programs), and nine group homes. Learn more about this outstanding organization here.

About the Opportunity:

At its core, the Chief Executive Officer (CEO) will be a human-centered leader, prioritizing the experience of the MMA’s consumers (the individuals they serve) and their needs in every decision, program, and initiative. They will be responsible for the development, implementation and execution of policies and programs intended to improve the lives of consumers, focusing on social inclusion, self-determination, and equity, and will foster an organization that partners with parents and families, understanding their desire to have the best possible care and programs to enrich the lives of their loved ones with a disability, whether that is a young child in the Early Intervention program, employment supports for those consumers engaging in jobs and community work, a valued member of a residential home, and everything in between.

A goal will be the continued growth of the agency to ensure that Minute Man Arc is continuously striving to meet the evolving needs of consumers and partnering with other Arc chapters in Massachusetts and beyond to advocate for individuals with intellectual and developmental disabilities, including autism.

Reporting to the Board of Directors, the CEO will provide leadership, strategy, and oversight to Minute Man Arc, focusing on the consumers and complying with applicable state, federal, and local laws and regulations, as well as best-in-class business and administration practices.

Essential Functions

People and Culture  

  • Clearly articulate the organization’s mission, values, and expectations so that culture supports the strategic goals while driving employee engagement, job satisfaction, retention, and overall performance and productivity.
  • Work with Human Resources to build a supportive and inclusive culture for employees and ensure a best-in-class hiring, onboarding, and employee engagement program, and build a feedback culture through regular performance reviews, manager/employee check-ins, and two-way feedback mechanisms.
  • Foster a collaborative organization free of siloes by encouraging cross-departmental efforts on programs, services, problem-solving, and open communication.
  • Engage individuals at all levels, modeling an open-door policy and seeking out ideas and input from employees and self-directed consumers to ensure that everyone has a voice. Regularly seek feedback on cultural alignment.
  • Ensure a culture of ongoing learning and improvement, ensuring that existing employees have the training and development opportunities needed for continuous improvement and professional growth.
  • Do all of the above with a focus on diversity, equity, inclusion, and belonging as central to the values and culture of Minute Man Arc.

Management & Leadership

  • Manage the senior leadership team, which is currently 11 professionals leading the core programs and functions within the organization.
  • Model exemplary leadership and management that reflects and reinforces the mission and core values of the agency.
  • Work with leaders to ensure that all staff have the support/resources needed to succeed.

Best-in-Class Business Operations

  • Ensure that all business practices align with the agency’s mission and strategic plan.
  • Work with the CFO, Board Finance Committee, and senior leadership to ensure effective fiscal controls and financial monitoring; build relationships with potential funders and business partners to advance the collective work.
  • Ensure compliance with all applicable regulatory requirements and laws.
  • Facilitate the ongoing development, review and monitoring of current policies, practices and procedures utilized in the delivery of services and business operations. Identify ways to optimize technology in these efforts.

Development/Financial Support

  • Steward a pool of donors with a focus on sharing success stories, outcomes, and progress of the organization, as well as the impact of their financial support.
  • Ensure the creation of a comprehensive fundraising strategy, cultivating relationships with current and potential donors to ensure ongoing support for the organization.
  • Participate in donor visits and events with the Director of Development, other members of the leadership team, and members of the Board of Directors.

Board of Directors

  • In partnership with the Board, oversee development and implementation of a strategic plan that advances the organization’s mission. Spearhead continued enhancement, development, communication, and execution of Minute Man Arc’s organizational strategies, ensuring the direction set by the Board is being followed and aligned with mission-driven outcomes.
  • Provide ongoing updates and reports to the Board of Directors on all critical factors influencing the broad activities and outcomes of the agency.

Strategic Planning & Continued Growth

  • Spearhead the development, communication, and implementation of growth strategies, including near- and long-term goals and priorities at the organizational and department levels, reviewing regularly to measure progress and evaluate outcomes.
  • Analyze and assess, regularly, programs and services to ensure mission alignment and that they continue to meet consumer needs and interests.

Building Community and Meaningful Partnerships

  • Enhance the visibility and presence of Minute Man Arc. Build positive relationships with local and state officials, community partners, stakeholders, and other nonprofit organizations and service providers. This will help raise awareness of Minute Man Arc, its programs and services, and foster understanding and inclusion of consumers in the community and with employer organizations.
  • Engage with parents to listen thoughtfully and respond to their hopes and concerns and encourage and foster parent participation in Minute Man Arc as volunteers in key areas.

Face of the Organization

  • Internally, a visible leader who actively participates in activities and programs.
  • Represent Minute Man Arc in all public relations/media opportunities.
  • Participate in community and professional membership organizations, including The Arc of Massachusetts and other related organizations.

Qualifications

  • Experience and a successful track record of managing and leading a nonprofit organization, including a broad area of responsibility, with a focus on human services, and demonstrates a passion for the work and the people the organization serves.
  • Experience (professional or lived) working with people with intellectual and developmental disabilities, including autism, or an organization with a similar focus on services and advocacy for underserved individuals and communities.
  • Master’s degree or equivalent work experience.
  • Experience reporting to or participating in a Board of Directors preferred.
  • Proven track record of building and retaining high-performing teams and promoting a strong, positive work culture centered on diversity, equity, and inclusion, where employees have a voice and feel valued for their work contributions and efforts.
  • Demonstrated success in securing financial support for nonprofit organizations from a variety of sources to ensure diversification of funding.
  • High emotional intelligence and a natural relationship builder.
  • Understanding of applicable state/federal regulations and contracting/compliance processes and procedures.
  • A growth mindset and strategic, big-picture thinker who can operationalize and implement ideas and is skilled at change management.
  • Understanding of technologies available to facilitate communication and business operations.
  • Local travel required, and the CEO must be available evenings/weekends as needed.

Valuing Diversity

At Minute Man Arc, the dedicated staff includes more than 260 employees who improve the lives of people with disabilities. It offers a work environment that values and respects diversity. Living up to their core values, it empowers the people it proudly supports and makes a real impact in the world.

Minute Man Arc is an Equal Employment Opportunity Employer. It provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation

The salary range for this role is $200,000-$225,000.

Minute Man Arc’s Current Benefits

Paid vacation time + 13 paid holidays each year + 3 paid personal days | sick time in accordance with MA state law | health insurance with fully paid health care deductible | prescription drugs with no copays | dental & vision insurance | life, short-term, & long-term disability insurance | employer-sponsored tuition reimbursement

To Be Considered:

The Minute Man Arc Board of Directors has partnered with Cindy Joyce, Founder of Pillar Search & HR Consulting on the search for the new CEO. Qualified candidates are encouraged to submit their resume and letter of interest to jo**@**********ch.com.

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New Search! Executive Director, Accompany Doula Care

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Opportunity Overview: 

Accompany Doula Care is seeking its first full-time Executive Director as part of its exciting growth trajectory. Are you an experienced leader in the nonprofit or public sector with a passion for disrupting the status quo? This is a compelling opportunity for an experienced nonprofit or public sector leader to help make a significant and lasting impact, making doula care and quality maternal health accessible to all across Massachusetts while building an organization that supports those efforts now and for future generations.

About Accompany Doula Care: 

Accompany Doula Care (“Accompany”) is a Massachusetts-based nonprofit (501c3) doula collective working to integrate doula support into healthcare systems to increase access for families who otherwise face barriers to doula support. They have a team of amazing, diverse community doulas who support clients from a variety of backgrounds across Massachusetts. Through their work, they hope to expand access to doula services to birthing people of color and populations most at risk of birth and maternal health inequities.

Accompany Doula Care is different in that they do not currently take private or self-pay doula clients. They work with contracts tailored for healthcare institutions (insurance providers, hospitals, clinics, and others) who primarily serve MassHealth/Medicaid-eligible clients and/or other clients who have high risk factors. All referrals come through these contracts and doula services are provided at no cost to families.

Learn more about the important work that Accompany Doula Care does in Massachusetts at: https://youtu.be/Br0qRolYIx8?si=qFfalhVkYIreUNCn and https://youtu.be/UV_I613Qd4A?si=Hyv8U3wT99mUpefu, as well as their website at Accompany.

About Accompany Doula Care:

Accompany Doula Care is looking for an Executive Director to support the growth and sustainability of the organization. This is a full-time position reporting to the Board of Directors.

Since its founding in 2017, Accompany has accomplished an incredible amount in a short period of time – paid contracts with MA healthcare payers allowing its team of outstanding doulas to provide high-impact service to women and birthing people across the state; a key seat and voice at the table for doula policy and advocacy discussions in MA (and nationally); and an important leader in critical doula-related research studies. Internally, the organization consists of a small and committed administrative team and a high-impact, mission driven racially & culturally diverse staff of doulas. Their culture is caring, supportive, collaborative, and equity centered, and values the ability to be both strategic and “roll up your sleeves”.

While there is a strong foundation for the continued execution of their mission and vision, they are at the point where they need a dedicated, full-time Executive Director to support moving the organization to the next stage of development to a sustainable and growth-oriented organization.

Key Responsibilities:

Development & Financial Sustainability: 

  • Develop a fundraising strategy (including annual goals) and engage in fundraising activities in partnership with the Board, staff and external resources as appropriate and explore and steward opportunities for support through local foundations, public funders, and individual donors relevant to the mission. Serve as Accompany’s primary professional fundraiser and strategic relationship manager with key partners and funders, securing the financial resources required for the organization to deliver on its mission and be on a path of long-term sustainability.
  • In cooperation with the Board and Leadership Team, ensure the organization’s fiscal integrity. Develop and monitor annual budget and work with Leadership Team to negotiate and secure annual doula service contracts and amendments to existing contracts and expand into new contracts.
  • Represent Accompany effectively internally and externally, becoming a respected thought partner in the maternal health arena.

Strategic Planning: 

  • In collaboration and with support from the Board and potential consultants, lead Accompany’s strategic planning process for the short and long term to support the strategic vision of the organization and set annual goals to move that work forward.
  • Communicate the vision and strategy for Accompany among relevant internal and external stakeholders.
  • Represent Accompany effectively internally and externally, becoming a respected thought partner in the maternal health arena.

Leadership & Team Management:

  • Lead with a human-centric and collaborative approach, fostering an inclusive, engaging and positive team culture, and building an inclusive environment between the administrative and doula teams. The administrative team currently has five (5) employees and there are twenty-five (25) doulas working through Accompany Doula Care.
  • Responsible for optimizing organizational design in line with strategic goals and hiring additional capacity for the organization (consultants, employees, etc.) as needed.
  • Develop a fundraising strategy (including annual goals) and engage in fundraising activities in partnership with the Board, staff and external resources as appropriate and explore and steward opportunities for support through local foundations, public funders, and individual donors relevant to the mission.
  • Comfortable making decisions balancing both a collaborative approach where input from others is sought while still being comfortable making and implementing decisions in the best interest of the organization’s current and future well-being.

The above is an overview of the primary responsibilities of the Executive Director role, though as a small, entrepreneurial organization with team members wearing many hats, additional responsibilities may be assigned. 

Required Skills and Qualifications:

  • Minimum of 8 years of nonprofit or public sector senior leadership experience, ideally as an entrepreneurial and hands-on administrator at a growth-oriented organization.
  • A best-in-class leader skilled in key areas such as strategic relationship management, project management, leading multiple departments including public-facing and internally facing support teams, strong communication and presentation skills, and someone who is proactive, organized, efficient, and a logical and rigorous thinker.
  • Passion for maternal health, public health, reproductive health, women’s health, women’s rights, gender equality, or social justice strongly preferred.
  • Deep understanding of and direct experience in organizational management and strategic planning strongly desired.
  • Experience managing budgets of, at minimum, $500K.
  • Must be based in Massachusetts and willing to work virtually with periodic in-person meetings across the state. Occasional evenings and weekends may be required, as well as occasional travel required across the state of MA and nationally as needed.
  • Preference for a candidate who has a demonstrated entrepreneurial spirit and experience creating new programs/initiatives and/or helping to significantly grow a nonprofit or public sector organization.
  • Track record of setting strategic goals and aligning resources, human capital, and organizational structures to achieve desired outcomes.
  • Experience supporting and managing diverse teams with a commitment to racial justice and equity. A personal commitment to diversity, equity, justice, inclusion, cultural competency, and a willingness to do the self-work within those areas necessary to exemplify this value to all internal and external stakeholders.
  • Track record of developing and executing diverse fundraising strategies and building the required infrastructure to support organizational sustainability.
  • Experience working with and/or reporting to a nonprofit Board of Directors to effectively provide strategic input and steward financial resources for an organization.
  • Ability to make decisions in collaboration with key stakeholders and create/manage change management processes.
  • Above all, the ideal Executive Director will have all of the above as well as a can-do, “if we can dream it we can do it” attitude to help propel Accompany Doula Care forward.

Additional Information: 

The salary range for the Executive Director is $95,000-$105,000 annually, as well as benefits including health and dental insurance and paid time off.

To Be Considered: 

Accompany Doula Care has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the new Executive Director. Qualified candidates are encouraged to submit their resume and cover letter, highlighting experience across the primary responsibilities of the role, to jo**@**********ch.com. Applications will be reviewed on an ongoing basis until final interviews are conducted.

Accompany Doula Care’s Statement on Their Commitment to Diversity, Equity and Inclusion: “Accompany Doula Care acknowledges the history of structural racism and its impact on maternal/reproductive health and the role that reproductive healthcare organizations (including us) have played in that history. We are committed to improving the birthing experience for all our clients while eliminating inequities caused by racism. At Accompany, we see racial justice as a process, not a destination. Through our relationships, our shared values and much trial and error, we are building a culture of racial justice, and we expect everyone on our team to join in that effort.”

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Search Success! Katherine Davis Wheeler Joins Boston Preservation Alliance as Executive Director

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Boston Preservation Alliance and Pillar Search & HR Consulting are pleased to announce the appointment of Katherine Davis Wheeler to the position of Executive Director. Katherine Davis Wheeler (she/they) is a nonprofit leader, public historian, and historic preservation professional with over 18 years of experience working at the intersection of organizational strategy, community engagement, and cultural stewardship.

Her work centers on preservation and adaptive reuse, with a particular focus on the history and evolution of the preservation movement in the United States. Drawing on both academic and technical experience, she approaches preservation as a people-centered, equity-driven field—one that connects policy and advocacy with storytelling, community engagement, and neighborhood-based action.

Katherine joined the Boston Preservation Alliance as Executive Director on August 4, 2025. In this role, she champions the organization’s mission, leads staff and programs, and stewards its fiscal health. Collaborating with the Board of Directors and its committees, she manages day-to-day operations and serves as the Alliance’s principal spokesperson. Highly visible in the community, Katherine builds relationships across sectors to advance the Alliance’s advocacy and education work.

Over the course of her career, Katherine has supported arts, history, and culture-focused organizations through periods of growth and transformation. She has held executive leadership roles and consulted with museums, historic sites, and nonprofits. Her work spans executive coaching, strategic planning, interim management, operational alignment, fundraising strategy, and advising organizations on DEIA practices grounded in accountability and structural change.

She holds an undergraduate degree in art history, a master’s in architecture and design with a focus on historic preservation and adaptive reuse, and a graduate certificate in public history and museum studies from the University of Massachusetts. Katherine has served in volunteer and advisory roles with numerous civic and preservation-focused organizations, including the Amherst Historical Commission, Amherst Design Review Board, Downtown Waltham Partnership, Preservation Massachusetts, and the Northampton Arts Council.

About Boston Preservation Alliance: The Boston Preservation Alliance (The Alliance) is an independent, nonprofit organization that exists to advocate for and empower Bostonians to play an active role in preserving the places and stories that are important to Boston’s history. They envision Boston as a place where the stories of its diverse residents and cultures are reflected in its evolving built environment. Through advocacy and education, they guide thoughtful change that simultaneously stewards the historic character that defines the city.  Learn more at www.bostonpreservation.org.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information about Pillar, please visit www.pillarsearch.com.

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Pillar Search & HR Consulting Turns 10 Today!

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Today, Pillar Search & HR Consulting celebrates 10 years in business, and oh, what a journey it has been! On one hand, it feels like the decade went by in the blink of an eye. On the other hand, it’s been a hard-earned milestone, with so many lessons learned along the way.

I am eternally grateful to Pillar’s nonprofit clients across the country who have entrusted Pillar Search & HR Consulting with their leadership hiring and HR needs, to the wildly talented professionals placed in exciting  roles who have advanced inspiring nonprofits, and to the friends, family, former colleagues, and more who have supported Pillar Search & HR Consulting along the way with referrals, words of encouragement, and sage advice. It truly takes a village.

While today is a time for me to personally reflect on the past ten years, I am also excited and energized for what the next ten years will bring. They say that if you do what you love, you will never work a day, and today – and every day – I know what a gift that truly is.

Thank you for following along on this journey. Onward!

Cheers,

Cindy Joyce, Founder, Pillar Search & HR Consulting