New Search: General Manager with Fab Foundation!

Pillar Search is honored to partner with Fab Foundation on the search for their new General Manager.

The Fab Foundation is a US-based 501(c)3 non-profit organization that serves an international community. Its annual organizational income is approximately $3,500,000 per year (as of 2021). The organization procures and installs fab labs (digital design and fabrication laboratories) globally, trains fab lab personnel in the operation and management of fab labs, trains and supports teachers in K-12 schools to teach digital fabrication as  catalyst for learning STEM skills and disciplines, manages a portfolio of distributed education programs under the Academany and Fab Academy brands,  manages the SCOPES-DF global K-12 research and educator practice program,  engages in consulting, in teaching and training for all age groups, educators and learners, organizes and hosts an annual convening of the global fab lab network, and engages in other business and programs that support and enhance the global fab lab network’s ability to make good educational, social and economic impact. Learn more about Fab Foundation at http://fabfoundation.org

The Fab Foundation is seeking to hire their new General Manager immediately. This is a full-time position, and a hybrid role; 2-3 days per week will be spent in the office and remaining time remotely. The Fab Foundation office is currently located in Boston’s Financial District.

Position Summary:

Fab Foundation’s General Manager oversees the daily operations and administration of the organization. The General Manager coordinates with the K-12 Education team, the Academany teams, the International Operations teams to ensure the steady functioning of the organization across all our portfolios.

The General Manager reports to, and works closely with, the President of the Fab Foundation, and works directly with the acting Chief Financial Officer.

The General Manager is responsible for the following activities and functions within the Fab Foundation.  The General Manager is also expected to help design better and more efficient workflows and operational strategies for the organization.  Specifically, the General manager is responsible for the following functions:

  • Manage the daily financial operations of the Fab Foundation, including:
    • Banking, invoicing, expenses, payments, wire and ACH transfers, donations, income and receipt processing
    • Bank account reconciliation and support annual audits
    • Handling and tracking contractual, financial and acknowledgement aspects of fiscal sponsorships and donations
    • Generating and managing contracts for consultants
    • Overseeing Fab Foundation staff and consultant expense reporting
    • Budgeting and expense tracking for special Fab Foundation projects
    • Manage international Academany contracts and finances
    • Coordination and management of relations with insurance companies
    • Record-keeping and organizing/filing documentation
  • Administration of the Fab Foundation, including:
    • Manage organization assets (such as staff phones, computers, equipment storage, registration and maintenance of transportation vehicles, office equipment, space, etc.)
    • Manage office functions such as processing general information requests and answering mail, email and phone
    • Manage travel company relationships, provide some support for staff in making travel arrangements, reconciling travel accounts
    • Manage and maintain the Fab Foundation website
    • Oversee the Fab Foundation portfolio of websites
    • Coordination with Human Resources and related record-keeping for Fab Foundation personnel
    • Orienting and onboarding new employees to the Fab Foundation as well as offboarding exiting employees.
    • Ensuring that Fab Foundation policies are implemented and followed in all activities.
    • Scheduling staff meetings and trainings and handling logistics for them.
  • Communications:
    • Support the writing, editing and dissemination of social media, newsletters, and special organization reports.
  • Ensure the overall delivery and quality of the Fab Foundation’s services
  • Engage in and coordinate key activities (events, special projects)
  • Oversee key hiring and talent development programs
  • Track Key Performance Measures of the Fab Foundation’s work
  • Assist and support the President in implementing key internal or external activities

The General Manager will be familiar with all areas of the business and be able to coordinate processes and operations across the organization. The General Manager should have experience with working in many organizational functions such as finance and accounting, operations, sales, marketing, human resources, program management, and be familiar and comfortable with the language of technology in education, research and development, engineering, art and design.

Position time commitment:

Full-time employment, 40 hours per week.

Position Hire Date:

Position open, hiring now!

Position Requirements:

  • A minimum of 2 years of experience working in business management or administrative role.
  • College degree in business, management or equivalent on-the-job experience.
  • Experience with online financial tools such as QuickBooks, Tallie, Concur, Bill.com, Paypal, Box.com, etc.
  • Facility with office-oriented computer programs such as: Microsoft Word, Excel, PowerPoint, or equivalent
  • Experience with some web maintenance, programming and design tools: WordPress, CSS, InDesign, html, xtml, etc.
  • Strong writing skills (note: candidates will be asked to submit a writing sample during the interview process)

Position Compensation: 

The salary range is $65,000-$75,000. Benefits available.

FAB FOUNDATION COMMITMENT:

Fab Foundation is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. Fab Foundation is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, Fab Foundation prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY: 

Fab Foundation has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for their new Program Manager. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

Successful Search! Zalima Oliver Joins Volunteer Lawyers Project as Director of People & Culture

Volunteer Lawyers Project and Pillar Search & HR Consulting are proud to announce the appointment of Zalima Oliver to the role of Director of People and Culture. Zalima joined Volunteer Lawyers Project on August 23, 2021.

As Director of People and Culture, Zalima will manage all aspects of Volunteer Lawyers Project’s Human Resources function, assess organizational needs, and champion, promote, and guide Diversity, Equity, and Inclusion processes and initiatives. Zalima will partner strategically with Volunteer Lawyers Project’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement.

Zalima brings extensive human resources experience and expertise to her role with Volunteer Lawyers Project. Most recently, Zalima was the Director of People and Culture with YouthBuild USA. Prior, she was the Human Resources Manager at Pharmalogics Recruiting and Human Resources Director at Madison Park Development Corporation. Earlier human resources leadership roles with leading nonprofit organizations included Urgent Care Centers of New England, International School of Boston, Lutheran Social Services, and Boys and Girls Clubs of Dorchester,

Zalima has a bachelor’s degree from the University of Massachusetts.

About Volunteer Lawyers Project: Volunteer Lawyers Project is a nonprofit organization based in Boston. For over forty years, Volunteer Lawyers Project has strived to give equal access to representation for the people of Greater Boston, standing up for those who are from lower income households and in need of legal aid. Their efforts are propelled by a strong team of volunteers including attorneys, paralegals, and law students from all segments of the legal community. These vital volunteers work together with the entire dedicated staff of Volunteer Lawyers Project.

About Pillar Search & HR Consulting: A woman-owned business based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please email Cindy Joyce at cindy@pillarsearch.com or visit www.pillarsearch.com.

New Search: Senior Director of Career Center Operations with JVS!

Pillar Search & HR Consulting is honored to partner with JVS on their search for a new Senior Director of Career Center Operations.

JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY: As a member of the Career Services management team, the Sr. Director of Career Center Operations is responsible for the management, compliance, and operating functions at the MassHire Career Center to ensure that high quality, workforce development and labor exchange services are provided to Boston employers and job seekers. The Director ensures that all performance goals and objectives as outlined by the Career Center Charter and State and Federal regulations are achieved. As a member of Career Services management team, the Director develops innovative plans and strategies to ensure the agency’s continued success in fulfilling its mission and achieving short- and long-term goals and objectives. Working closely with the Vice President of Career Services, the Sr. Director of Career Center Operations will provide direct supervision to JVS MassHire staff.

ESSENTIAL JOB FUNCTIONS:

Promotes Agency
• Develop and maintain strategic alliances and collaborations with community-based organizations, training providers, supportive service referral organizations, and the employer and job seeker communities in order to sustain and support the Career Center vision
• Support and promote the mission and philosophy of JVS MassHire both internally and externally.
• Actively serve on state-wide and Boston-based Career Center operating committees in order to coordinate among career centers, to plan for cross-system service improvement, and to maintain cross-system service standards.

Accountability and Results Focused
• Manage day-to-day career center operations
• Read, summarize and ensure compliance with all federal and state One Stop Career Center regulations
• Manage all aspects of funder monitoring including planning, report writing and arranging and facilitating visits and necessary follow up.
• Manage state database, MOSES, reporting
• Assist in the overall process and service delivery improvements to the Career Center, working from a customer centered approach.
• Demonstrate ownership of projects and assignments and respond to organizational requests by deadlines

Coaches and Develops Staff
• Hire, train, and supervise staff (functional or directly as assigned)
• Develop high performance standards and delegates responsibility
• Effectively communicate priorities and decisions to program staff.
• Ensure staff are accountable for meeting programmatic and contract requirements.
• Ensure program staff members work collaboratively with all JVS programs and services.
• Communicate to staff via regular meetings, developing performance expectations and performing annual performance evaluations.
• Monitor the achievement of performance expectations, in accordance with MassHire work plan and take remedial action where necessary.

Planning and Organizing
• Establish sound and systematic course of action to assure results
• Determine priorities and allocate time and resources effectively
• Know and work comfortably with both MassHire and JVS systems, processes, and procedures
• Maintain annual reporting plan, write and ensures data quality for reporting making systems or data collection changes as needed
• Ensure accurate, effective, timely MOSES database usage.

Builds Relationships, Collaboration and Teamwork
• Work collaboratively with and encourage collaboration between JVS departments and divisions to ensure agency performance goals are met
• Lead program planning meetings and team-based projects
• Communicate regularly with Supervisor to ensure successful program performance
• Provide leadership and exemplify resolving disagreements and conflict in a professional and productive manner

MINIMUM QUALFIICATIONS AND EXPERIENCE REQUIRED:
• 8 years of related work experience in workforce development, compliance, or employment services
• 3 years of program management and supervisory experience
• Proven financial management skills
• Proven program development and management skills
• Demonstrated presentation skills
• Demonstrated technical database skills
• Experience in grant and proposal writing
• Experience in review and creation of budgets
• High proficiency in Micro Soft Office Suite
• Strong interpersonal, communication and organizational skills
• Ability to work as part of a team; experience in team facilitation preferred
• Ability to work in a multicultural environment

EDUCATION REQUIRED:

BA/BS in Human Service, Education, Marketing, Business or equivalent.

KEY COMPETENCIES:
• Accountability and Results Focused
• Adapting to Change
• Building Relationships, Collaboration and Teamwork
• Cultural Competency and Respect
• Communication Skills
• Initiative
• Planning/Organizing
• Promotes Agency

LEADERSHIP COMPETENCIES:
• Coaches and Develops Staff
• Inspires a Shared Vision
• Manages Effectively
• Administrative/Systems Expertise
• Managerial Accountability

JOB COMPETENCIES:
• Strategic program planning
• Managing program budgets
• Quality Improvement
• Grant management

MENTAL DEMANDS:
• Reading
• Verbal communication
• Detailed work
• Written communication
• Confidentiality
• Multiple concurrent tasks
• Problem Solving
• External contacts
• Language
• Analysis of statistical and financial data
• Math

SPECIAL WORK CONDITIONS:
• Occasional evening and weekend hours required
• Occasional out-of-state travel required
• Frequent local travel required

JVS CULTURE:

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

M/F/V/DV

TO APPLY: JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for the Sr. Director of Career Center Operations. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com.

New Search: Director of People and Culture with Volunteer Lawyers Project

Executive Search Boston

Pillar Search and HR Consulting is proud to partner with Boston-based Volunteer Lawyers Project in their search for a Director of People and Culture. The ideal candidate is a Human Resources leader with proven experience in Human Resources and promoting DEI initiatives, and an interest in helping Volunteer Lawyer’s Project to advance their mission of increasing access to justice by delivering high quality pro bono civil legal services to eligible clients in the Greater Boston area.

Pillar Search & HR Consulting

POSITION: Director of People and Culture

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch

REPORTS TO: Executive Director

LOCATION: Remote and 7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Exempt

SALARY: $100,000

SUMMARY OF POSITION: 

Volunteer Lawyers Project (VLP) has grown in the last several years. Since 2015, the organization has seen an increase in the number of employees from fewer than 20 to more than 40. The organization’s human resources management function has historically been combined with finance and administration.  With the organization’s substantial growth, VLP has determined a need for a dedicated human resources professional.

The Director of People and Culture will manage all aspects of the organization’s human resources function, including hiring practices, recruitment, employee retention, organizational and professional development strategies. The Director will partner strategically with VLP’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement. The Director will assess organizational needs, and champion, promote, and continue to guide Diversity, Equity, and Inclusion (DEI) processes and initiatives.

Candidate must be able to commute into the office when we return to in-person operations and must have access to a secure internet connection.

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Serve as the DEI subject matter expert on internal and external best practices and lead the culture change
  • Lead the development, implementation, and evolution of DEI initiatives across the organization
  • Manage organizational hiring practices, recruitment, and employee retention
  • Manage training and development, compensation, and employee benefits programs
  • Oversee performance evaluations to ensure merit-based, equitable compensation
  • Serve on the DEI Committee as the liaison between staff and DEI efforts
  • Develop and deliver content for diversity and inclusion education programs that will drive culture change
  • Develop metrics and reporting mechanisms to effectively measure, track and report progress to goals
  • Plan, organize, and implement various diversity outreach efforts and strategies
  • Manage onboarding and offboarding employees, including reference checks, new employee orientation, exit interviews, and ensuring appropriate coordination of continuing benefits
  • Manage hiring committees to ensure compliance with approved hiring process and attention to DEI
  • Manage communication of DEI content for VLP materials (website, recruiting materials, etc.)
  • Develop and foster positive relationships across the organization
  • Serve as reporting person for staff concerns, specifically related to DEI, hiring, or other related issues
  • Develop restorative conflict resolution process and other organizational processes, as determined necessary
  • Manage staff professional development programand make budgetary recommendations to the Executive Director for employee investment
  • Other program duties as needed or assigned by the Executive Director

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:

  • Bachelor’s Degree
  • 8-10+ years of leadership and management experience in HR, DEI, consulting, or related functions, with a demonstrated success designing and delivering DEI programs
  • Comprehensive knowledge of human resources management
  • Extensive understanding of Diversity, Equity, and Inclusion practices
  • Experience with HR compliance and employment laws
  • Experience designing and/or managing internal grievance programs
  • Experience with progressive discipline and termination of employees

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:

  • SHRM (Society for Human Resources Management) Certification
  • Certification in Mediation
  • Law degree from an accredited law school and admission to state bar

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS:

  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong facilitation and presentation skills
  • Strong organizational and time management skills
  • Ability to manage stress and identify self-care as needed
  • Ability to balance multiple objectives
  • Ability to make informed decisions

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Their ideal candidates is respectful of an inclusive work environment. VLP strives to ensure that those working in the organization reflect the diversity of the communities they serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

Volunteer Lawyers Project has partnered with Pillar Search & HR Consulting on the Director of People and Culture search. Please submit your resume and cover letter (required) in confidence to Cindy Joyce at cindy@pillarsearch.com.

ABOUT PILLAR SEARCH & HR CONSULTING:  

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations across the country, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization.

Happy Birthday to Pillar Search & HR Consulting!

It is hard to believe that it has been five years since I started Pillar Search & HR Consulting. It has been a labor of love, a source of joy and purpose. My nonprofit and mission-driven clients are awe-inspiring and do amazing work in education, workforce development, the arts, sustainability, women’s rights, economic empowerment, and so much more. I consider myself so fortunate to help them to advance their missions by hiring for their important roles and developing and empowering their teams.

I intentionally chose July 16, 2015 as my founding date because it was the birthday of one of my best friends, Sharon Mulcahy, who had died unexpectedly the year prior. Sharon and I met the day we moved into Regis College as freshman, and were friends for over 25 years. Sharon was an entrepreneur and cofounder of Jackrabbit Design. Watching her grow her business, which included many nonprofit clients, taught me so many wonderful lessons that have helped me in my own entrepreneurial journey. In the past few years, when I face a challenge, I often wonder “what would Sharon do?” and feel her somehow guiding me in the right direction. 

In honor of Pillar’s 5th anniversary and my dear friend who inspired its founding date, I have made a donation to Regis College’s Diverse Educator’s Scholarship, which honors the mission of Regis and its commitment to diversifying the education profession by offering a select group of undergraduate education students the opportunity to attend Regis through merit-based aid. Upon graduating, these students serve underrepresented populations in education.

Thanks to all who have helped me along this journey. Here’s to another exciting five years!

A woman-owned company based in Boston, Pillar Search & HR Consulting provides executive search and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information, please contact Cindy Joyce at cindy@pillarsearch.com.

New Job Opportunity! Chief Information Officer for JVS Boston!

Executive Search Boston

Pillar Search & HR Consulting is proud to partner with Jewish Vocational Services (JVS Boston) on hiring their new Chief Information Officer.

Organization Overview: 

For 80 years, Jewish Vocational Service (JVS Boston) has helped tens of thousands of individuals with barriers to economic success secure financial independence through training, education and employment services.  As the largest provider of adult education and workforce development services in the region, JVS is a nationally recognized leader in workforce development, and is a key part of the poverty alleviation strategy for the greater-Boston area.  In order to reach people in need of assistance on their pathway to meaningful employment and financial independence, JVS targets most of its services to low-income individuals who are unemployed or underemployed and to low-wage workers in need of career advancement services.  Many have multiple support needs ranging from limited English proficiency and lack of education to disabilities, criminal records, lack of childcare and transportation.  JVS operates on annual budget of more than $15 million, of which is derived equally from public and private sources.

After completing a $6 million Capital Campaign and moving to a new Center for Economic Opportunity in 2015, JVS took on the first-in-the-nation Pay for Success project in workforce development.  In the coming years, JVS will continue to expand its impact, offer the high-quality programs that have shaped its reputation, as well as build innovative new initiatives to move into the next phase of its growth.

 

Position Overview: 

To support its ongoing growth in program development and infrastructure investments, JVS is seeking a highly strategic, forward-thinking, and experienced Chief Information Officer (CIO). Reporting to the Chief Operating Officer (COO) and the President and Chief Executive Officer (CEO), the CIO will be a member of the executive team. JVS’ strategic plan is focused on growth, including investments in infrastructure. The CIO will be responsible for updating agency hardware, transitioning the agency to a new central software, and defining and centralizing technology spending.

 

Responsibilities:

  • The CIO will establish the mission and vision of JVS’ technology organization to foster a value-added, user-focused mindset.
  • Implement technology, process, and engagement steps in order to optimize staff productivity, support consistent cross-program delivery, and foster an information-driven culture.
  • Implement a single, accessible, fully integrated business operations platform that will power the informed, end-to end, prospect to alumni journey of clients across JVS service segments.
  • Identify IT or technology commonalities across business lines and standardize methods while being mindful of the need for flexibility. These include, but are not limited to, case management, programs, and fundraising.
  • Develop and maintain an appropriate IT organizational structure to ensure appropriate support of the organization’s needs, define and communicate plans, policies and standards for system implementation; ensure continuous delivery of IT services.
  • Assume leadership role in the development and implementation of the JVS disaster recovery and business continuity plans.
  • Ability to recognize and define problems, invent and implement technology solutions, track and evaluate results against goals, and communicate metrics to senior leadership.
  • Manage the annual technology budget.
  • Manage all IT vendors

 

Qualifications:

  • Expert knowledge of information systems principles and best practices.
  • Ability to innovate, develop new strategies, and drive a best-in-class technology organization.
  • Bachelor’s degree required.
  • Deep experience developing and implementing organization-wide information management strategies to support the achievement of strategic business imperatives.
  • Demonstrated ability to think strategically while executing tactically; strong project management and execution skills.
  • Demonstrated ability to become the subject matter expert and trusted technology advisor to senior stakeholders.
  • Exceptional relationship building and interpersonal skills.
  • Strong staff management skills, with the ability to foster inclusiveness, a sense of team accountability, and high performance.
  • Demonstrated ability to manage complex vendor/customer relationships.
  • Flexible and adaptive work style, with the ability to uphold a high degree of personal accountability, as well as exercise solid judgment and proactively address problems as they arise.
  • Understanding and past experience with workforce development issues preferred, willingness to learn essential.
  • Ability to translate complex technical issues into language and concepts that key stakeholders can use to make fully informed decisions.
  • Ability to thrive in a dynamic, mission-driven, and collegial culture, as well as model enthusiasm for an organizational shift to be more goal-oriented, forward-thinking, and innovative.

 

Additional Information: 

JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws.  Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

 

To Apply to the Chief Information Officer Opportunity: 

JVS has partnered with Pillar Search & HR Consulting on the CIO search. Please submit your cover letter and resume to Cindy Joyce at cindy@pillarsearch.com.

New Search! Senior Director of Human Resources with Planned Parenthood Pasadena and San Gabriel Valley!

Executive Search Boston

Pillar Search & HR Consulting is honored to partner with Planned Parenthood Pasadena and San Gabriel Valley on their search for the Senior Director of Human Resources. This is an ideal opportunity for an experienced leader to build and lead, creating a culture to support Planned Parenthood’s mission and values, and lead strategic diversity, equity and inclusion efforts.

About PPPSGV

Founded in 1933 by Pasadena residents dedicated to women’s health, PPPSGV is not only among the oldest of Planned Parenthood affiliates—they are also one of the fastest growing. Today, they see 60,000 patient visits per year and deliver over 11,000 opportunities for sex and relationship education in area schools and colleges. Their service area includes 24 communities in Northeast Los Angeles and the San Gabriel Valley, from Glendale to Glendora and from the I-10 freeway to the San Gabriel Mountains. As the area’s most trusted provider of sexual and reproductive health care, they provide a broad range of healthcare services including contraception, cancer screenings, abortion care, STI testing and treatment, HIV prevention medications, and transgender care, which is their newest healthcare initiative.

Their team is highly engaged, passionate about the mission, and hungry to learn and grow. Over the next 2-3 years, they will be expanding their education programs, rolling out new healthcare services, and opening new health centers in order to serve more people and communities across their service area. People are their #1 asset and they are shifting their culture to that of a talent-driven organization. They are also investing in their leadership to support their growth and dynamic change by providing all of their directors and leadership team members with executive coaching services.

PPPSGV’s Values

  • We tend to the team.
  • We respect and honor all people.
  • We jump in.
  • We try and we learn.
  • We care for our business.
  • We return to our mission.

 

Purpose: The Senior Director of Human Resources provides leadership in developing and executing human resources strategy and programs in support of the business plan and strategic direction of the organization. This role provides in-depth leadership of the HR function; ensures the success of the organization’s diversity, equity, and inclusion work; and oversees the agency’s administrative services functions.   DE&I is a new function, created out of the need to support PPPSGV with growth and large-scale change and to actualize our Strategic Plan initiative to Advance a Culture of Reproductive Justice and Gender Equity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide leadership and strategy, as well as design and implementation, to all HR programs, including employment management (leaves, unemployment, workers compensation, etc.), talent acquisition and talent management, onboarding, learning and development, engagement and retention, benefits, compensation, employee relations, HRIS, and shared services.
  • Ensure PPPSGV is a talent-driven organization equipped to attract, engage, and retain a high quality, diverse workforce to carry out mission and business objectives.
  • Oversee a competitive and cost-effective benefits program that is a recruitment asset and helps drive retention.
  • Manage a compensation plan that is equitable, responsive to business objectives, market-driven, transparent, and sustainable.
  • Champion and steward the Planned Parenthood Experience (PPX) programs, including In This Together values and service standards. Ensure engagement programs are vibrant and responsive to workforce trends and themes, and equip managers to take ownership and accountability for engagement and retention of their teams.
  • Ensure PPPSGV’s training and development programs equip staff to meet the technical demands of their jobs, create career development pathways, drive a culture of Excellence in Leadership, and support a cohort of continuously learning leaders.
  • Ensure that the outsourced talent acquisition program is responsive to workforce trends, has clear and effective processes, and delivers on metrics and goals to recruit high-level qualified staff.
  • Oversee employee relations practices that balance manager support and employee advocacy, advising managers in resolving and anticipating complex issues and questions in a fair and equitable manner compliant with PPPSGV values, legal regulations, and general business practices.
  • Oversee the performance management program, and ensure managers have appropriate guidance on documentation, coaching, and performance improvement plans.
  • Consult with, provide feedback, and be a direct resource to the CEO for staffing and employment matters, and serve as a strategic business partner to senior leadership regarding key organizational and staffing issues.
  • Cultivate and lead a talented, service-driven, and resourceful HR team that models leadership at all levels and sets the tone for organizational values and culture.
  • Lead, oversee, or act as a key partner to the affiliate’s diversity, equity, and inclusion program.
  • Advance a culture of inclusion, where diversity is valued, great ideas are recognized, and the fair and respectful treatment of all persons is a core value.
  • Identify when to access, and serve as the HR point of contact for, legal counsel and the Compliance Office as related to employment or HR-related compliance issues.
  • Carry out the investigation of all claims of discrimination or harassment.
  • Stay abreast of and ensure compliance with all regulatory agencies and State and Federal law related to HR personnel policies, procedures, record keeping, and activities; ensure managers are informed of and competent in all relevant HR compliance requirements.
  • Ensure employee information, records, and documentation are accurate, complete, and up to date, and that storage systems are user friendly, efficient, and protective of sensitive and confidential information.
  • Implement and adhere to the HR department budget and work plan; ensure organizational staffing and benefits budgets align with established staffing models and the compensation and benefits strategies.
  • Champion optimization, measurement, and efficiency, and ensure strategic and financial rigor within the HR department.
  • Oversee the agency’s Administrative Services function, including the following:
    • The Safety and Security program, managed by the Compliance and Security Manager.
    • The Risk and Quality Management program, under the responsibility of the Compliance Officer and managed by the Compliance and Security Manager.
    • Legal services, carried out by the General Counsel and various contracted service providers.
  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:   ·Bachelor’s degree or equivalent work experience required.

·Master’s degree with emphasis on Human Resources Management, Business, or related area preferred.

·SHRM-CP/PHR certification preferred.

 
Experience: · 8+ years of work experience in all aspects of Human Resources as well as general Business Management

·5+ years of experience in leading and developing HR professionals

·Strong knowledge and demonstrated experience with HR Generalist, Talent Acquisition/Planning, Learning and Development, Employee Relations, and Diversity & Inclusion functions

·Extensive knowledge of employment and labor law required

·Experience in healthcare preferred; experience in a nonprofit strongly preferred

·Experience overseeing risk management, legal, and/or security functions preferred

Other: ·Ability to anticipate future consequences and trends accurately, and analytic ability to interpret data and situations and make effective decisions

·Inspiring, empowering, and decisive leadership style with superior communication skills and high credibility

·Proven developer of people, mentor and coach with the capability of recruiting, managing, and motivating strong teams

·Outstanding moral character and commitment to integrity, confidentiality, and professionalism

·Comfortable delegating as well as executing and implementing, ability to transition effectively between zoomed-in and zoomed-out work

·Sense of urgency and ability to perform within challenging or ambiguous situations

·Ability to build trust and relationships with broad and diverse audiences

·Demonstrated follow through, direct communication, and collaboration skills

·Ability to persuade and influence, build enthusiasm and commitment, and drive change with passion and conviction

·Excellent project management skills including systems thinking, accountability, risk management, and decision making

·Passion for and commitment to PPPSGV’s mission and In This Together values

 

CONTACT RESPONSIBILITY

Internal: All staff and independent contractors regarding Human Resources program, Security, Compliance and Administration related matters. Leadership Team and affiliate managers regarding HR internal communications, change management, and culture building.
External: Other affiliates, vendors, candidates for employment and the general public.   Board of Directors, donors, volunteers and supporters.

For Immediate Consideration:

Planned Parenthood Pasadena and San Gabriel Valley has partnered with Cindy Joyce of Pillar Search & HR Consulting on the search for its new Senior Director of Human Resources. Qualified individuals, please submit a resume and thoughtful cover letter to cindy@pillarsearch.com.

Planned Parenthood Pasadena and San Gabriel Valley and Pillar Search & HR Consulting believe that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. PPPSGV and Pillar do not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, religion, political affiliation, or ideology.