jvs boston leadership, nonprofit hiring boston

New Search! Chief Program Officer With JVS

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Pillar Search is honored to partner with JVS on the search for their new Chief Program Officer (CPO). Reporting to JVS’ CEO, Kira Khazatsky, the CPO leads the core of JVS’ work – the development, quality, and delivery of JVS’s services, and oversee JVS’s team of programmatic vice presidents.

PLEASE NOTE: The application deadline for this position is Monday, May 1, 2023.

ABOUT JVS: JVS is a non-profit, non-sectarian agency. Their mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop, and retain productive workforces. JVS provides a broad range of workforce development services including adult education, skills training, job readiness training, job placement, and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. JVS’s unique education and career pathway model has been widely recognized by funders, policy makers, and practitioners in Massachusetts and nationally.

Learn more about JVS at www.jvs-boston.org.

POSITION SUMMARY: The CPO oversees programmatic aspects of the organization and provides strategic leadership to the programmatic Vice President team to ensure alignment with the organization’s mission and goals. The CPO supervises, supports, and develops the programmatic VP team to achieve programmatic outcomes and manages programmatic budgets. The CPO collaborates with other principal executives to ensure long-term strategic planning and board management align with the organization’s mission and goals. Essential functions include:

KEY RESPONSIBILITIES:

Programmatic Leadership and Team Management:

  • Provide programmatic leadership that reinforces agency mission and values and demonstrates commitment to clients.
  • Supervise, support, and develop the programmatic VP team to achieve programmatic outcomes.
  • Collaborate with the programmatic VP team to identify and address programmatic challenges.
  • Coach and supervise all programmatic VP teams.
  • Oversee the programmatic VP team on programmatic goal setting and budget development in support of overall agency goals.

Programmatic Budget Management:

  • Develop, implement, and manage programmatic budgets in collaboration with the finance team.
  • Ensure the programmatic budget aligns with the organization’s strategic plan and programs’ goals.
  • Provide regular updates on programmatic budget status and variances to the management team and board of directors.
  • Collaborate with the programmatic VP team to identify and address budgetary challenges.

Programmatic Design and Approval:

  • Provide final approval for all programmatic design and delivery models.
  • Ensure programmatic design aligns with the organization’s mission, vision, and goals.
  • Ensure the programmatic design aligns with funder and employer expectations.
  • Collaborate with the programmatic VP team to identify and address programmatic design challenges.

Funder and Stakeholder Relationship Management:

  • Manage funder relationships in collaboration with the development team.
  • Ensure programmatic reporting and outcomes align with funder expectations.
  • Collaborate with the development team to identify and address funder relationship challenges.
  • Collaborate with the CEO, CFO, CIO, and CDO in setting agency agendas and priorities.
  • Work with the Chief Executive Officer on the programmatic board agendas

Programmatic Efficiency and Systems: 

  • Identify and implement programmatic efficiencies and systems.
  • Collaborate with the operations team to streamline programmatic processes.
  • Ensure programmatic efficiency aligns with the organization’s strategic plan and programmatic goals.
  • Facilitate and/or co-facilitate and direct the vision for programmatic committee meetings, task forces, and groups, and support the Staff & Board Chairperson for Client Services and Employer Services Committees.
  • Work with the Chief Executive Officer in programmatic strategic planning, implementation, reaching outcomes, leading, and tracking progress.

In addition, the CPO will perform projects as required by the Chief Executive Officer.

The CPO is a member of the leadership team, serving as a strategic thought leader.

QUALIFICATIONS

  • 10+ years of experience in programmatic leadership and management.
  • Bachelor’s or master’s degree in a related field or demonstrated equivalent work experience required.
  • Strong knowledge of budgeting and finance, program design, and stakeholder relationship management.
  • Experience working with funders to ensure ongoing support for programs.
  • Excellent communication and interpersonal skills.
  • Strong team management and leadership skills.
  • Ability to work collaboratively with multiple stakeholders.
  • Experience with strategic planning, implementation, and tracking progress.
  • Strong understanding of program design, delivery, and reporting.
  • Excellent budget management skills.
  • Proficient in Salesforce or other CRM systems

KEY COMPETENCIES

  • Program Management: Demonstrated ability to manage complex programs with multiple stakeholders and competing priorities, including project planning, budget management, and ensuring programs are delivered on time and within scope.
  • Strategic Planning: Proven ability to develop and implement programmatic strategies that align with the organization’s mission and vision, identify opportunities for growth and innovation, and experience with strategic planning processes.
  • Relationship Management: Strong relationship management skills, including the ability to cultivate and maintain relationships with external stakeholders, effectively communicate the organization’s mission and programmatic impact to diverse audiences, including donors and funders.
  • Financial Management: Deep understanding of nonprofit finance and budget management, experience managing budgets of at least $10 million, and ability to make strategic decisions about resource allocation and financial planning.
  • Board Engagement: Ability to engage with the board of directors, present programmatic updates, and work with board committees, including employer engagement, client services, and budget and finance.
  • Innovative Thinking: The ability to think creatively and innovatively, keep up with the changing philanthropic and programmatic environment, and push the team to innovate and come up with new ideas to solve problems.
  • Listening Skills: Excellent listener, able to create a safe and collaborative environment for the team to share ideas and work together. Ability to take feedback constructively and make changes to improve team performance.
  • Adaptability: The ability to navigate change effectively, adjust strategies and plans as needed to respond to new challenges and opportunities, and be adaptable to changing circumstances.
  • Communication Proficiency: Excellent communication skills, able to convey complex ideas in a clear and concise manner, build relationships with stakeholders, and represent the organization effectively in public.
  • Ethical Conduct: Demonstrated commitment to ethical conduct and integrity, including adherence to organizational policies and procedures and ensuring compliance with legal and regulatory requirements.
  • Leadership: Proven leadership skills, able to lead and inspire teams to achieve organizational goals, and provide direction and support as needed.
  • Problem Solving/Analysis: Excellent problem-solving skills, able to define issues, gather data, and push the team to come up with effective solutions. Ability to make difficult decisions when necessary and have the confidence to move the team forward.
  • Personal Effectiveness/Credibility: Demonstrated personal effectiveness and credibility, including the ability to build trust, maintain confidentiality, and handle sensitive issues with tact and diplomacy.
  • Presentation Skills: Strong presentation skills, able to present complex information in a compelling and engaging way to diverse audiences.
  • Technical Capacity: Strong technical capacity and knowledge of relevant technologies, tools, and systems to support program delivery and management.

Measurable Outcomes  

  • Program impact: The CPO should ensure that programs have a measurable impact on the intended target population. This may include changes in knowledge, behavior, or other outcomes that are directly related to the program’s goals.
  • Results-oriented: The CPO should have a strong focus on outcomes and measurable metrics to ensure programs achieve their intended goals. This requires setting clear objectives, developing strategies to achieve them, and regularly evaluating progress towards achieving them.
  • Analytical skills: The CPO must be able to analyze complex data and information to make informed decisions about program design, implementation, and evaluation. This requires the ability to synthesize information from multiple sources and identify trends and patterns to inform programmatic decisions.
  • Program efficiency: The CPO should ensure that programs are delivered efficiently, using resources effectively to achieve program goals. This may include monitoring program expenditures, ensuring that resources are allocated appropriately, and identifying opportunities to improve program efficiency.
  • Program reach: The CPO should ensure that programs reach the intended target population; this may include tracking program participation rates, identifying barriers to access, and developing strategies to increase program reach.
  • Program quality: The CPO should ensure that programs are of high quality, with a focus on program design, implementation, and evaluation. This may include monitoring program fidelity, ensuring that programs are evidence-based, and using data to inform programmatic decisions.
  • Staff development: The CPO should ensure that staff are supported and developed to achieve programmatic outcomes. This may include providing training and professional development opportunities, offering performance feedback and support, and creating a positive work environment that supports programmatic success.

This is a hybrid, full-time, exempt role. The JVS office is located in Boston’s Financial District.

COMMITMENT TO DIVERSITY: JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

ADDITIONAL INFORMATION: JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

M/F/V/DV

TO APPLY:  JVS has partnered with Cindy Joyce of Pillar Search & HR Consulting in the search for the Chief Program Officer. Please submit your cover letter and resume to Cindy at cindy@pillarsearch.com

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Search Success: Lorna Campbell Joins the B.A.A. as Head of Public Relations!

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The Boston Athletic Association (the “B.A.A.”) and Pillar Search & HR Consulting are thrilled to announce the appointment of Lorna Campbell to the position of Head of Public Relations.  

As the founding Head of Public Relations, Lorna will be tasked with building a best-in-class Public Relations strategy and function for global impact and will be a key driver in advancing the effectiveness and vision of the B.A.A. Reporting directly to the B.A.A.’s Chief Executive Officer, Jack Fleming, she will be part of the organization’s senior leadership team.

Most recently, Lorna was Head of Communications for the Abbott World Marathon Majors. Prior, she was the Regional Director, Asia Pacific, Public Relations & Sports Marketing with Hill+Knowlton Strategies based in Singapore. With more than 20 years’ experience in PR and communications in Asia, Europe and the US, Lorna has worked on some of the world’s largest sporting events including the London, Rio and Tokyo Summer Olympic Games; the 2018 PyeongChang Winter Olympic Games, the Wimbledon Championships, 2014 Ryder Cup and the Commonwealth Games from 2006-2018 with Team Scotland.

Lorna earned her bachelor’s degree in Physical Education, Sports Science & Geography from England’s Loughborough University and is a Certified Digital Marketing Professional through the Digital Marketing Institute.

About the B.A.A.:  The B.A.A. is a non-profit organization with a mission to promote a healthy lifestyle through sports, especially running. The B.A.A. is committed to a world where all people can access and benefit from running and an active lifestyle. The B.A.A. advances its mission and vision in a variety of ways, such as organizing mass-participatory running events like the Boston Marathon, creating or supporting community fitness events, and sponsoring a running club that serves the greater Boston area.

The B.A.A. believes that everyone—no matter their race, gender, or background—should be able to advance their well-being safely and without fear or discrimination of any kind. The organization is committed to fostering a workplace and community that is diverse, equitable, inclusive and promotes a sense of belonging for all. To learn more about this wonderful organization, please visit www.baa.org.  

About Pillar Search & HR Consulting: A woman-owned business and Certified Diversity Recruiter based in Boston, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and the boards of directors to hire and develop the very best talent across all functional areas of the organization. For more information about Pillar, please visit www.pillarsearch.com.

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New Search: Director of People and Culture with Volunteer Lawyers Project

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Executive Search Boston

Pillar Search and HR Consulting is proud to partner with Boston-based Volunteer Lawyers Project in their search for a Director of People and Culture. The ideal candidate is a Human Resources leader with proven experience in Human Resources and promoting DEI initiatives, and an interest in helping Volunteer Lawyer’s Project to advance their mission of increasing access to justice by delivering high quality pro bono civil legal services to eligible clients in the Greater Boston area.

Pillar Search & HR Consulting

POSITION: Director of People and Culture

DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch

REPORTS TO: Executive Director

LOCATION: Remote and 7 Winthrop Square, Floor 2, Boston, MA 02110

STATUS: Exempt

SALARY: $100,000

SUMMARY OF POSITION: 

Volunteer Lawyers Project (VLP) has grown in the last several years. Since 2015, the organization has seen an increase in the number of employees from fewer than 20 to more than 40. The organization’s human resources management function has historically been combined with finance and administration.  With the organization’s substantial growth, VLP has determined a need for a dedicated human resources professional.

The Director of People and Culture will manage all aspects of the organization’s human resources function, including hiring practices, recruitment, employee retention, organizational and professional development strategies. The Director will partner strategically with VLP’s leadership team to shape employee relations strategies and practices and ensure appropriate employee development and opportunities for advancement. The Director will assess organizational needs, and champion, promote, and continue to guide Diversity, Equity, and Inclusion (DEI) processes and initiatives.

Candidate must be able to commute into the office when we return to in-person operations and must have access to a secure internet connection.

ESSENTIAL FUNCTIONS, INCLUDING BUT NOT LIMITED TO:

  • Serve as the DEI subject matter expert on internal and external best practices and lead the culture change
  • Lead the development, implementation, and evolution of DEI initiatives across the organization
  • Manage organizational hiring practices, recruitment, and employee retention
  • Manage training and development, compensation, and employee benefits programs
  • Oversee performance evaluations to ensure merit-based, equitable compensation
  • Serve on the DEI Committee as the liaison between staff and DEI efforts
  • Develop and deliver content for diversity and inclusion education programs that will drive culture change
  • Develop metrics and reporting mechanisms to effectively measure, track and report progress to goals
  • Plan, organize, and implement various diversity outreach efforts and strategies
  • Manage onboarding and offboarding employees, including reference checks, new employee orientation, exit interviews, and ensuring appropriate coordination of continuing benefits
  • Manage hiring committees to ensure compliance with approved hiring process and attention to DEI
  • Manage communication of DEI content for VLP materials (website, recruiting materials, etc.)
  • Develop and foster positive relationships across the organization
  • Serve as reporting person for staff concerns, specifically related to DEI, hiring, or other related issues
  • Develop restorative conflict resolution process and other organizational processes, as determined necessary
  • Manage staff professional development programand make budgetary recommendations to the Executive Director for employee investment
  • Other program duties as needed or assigned by the Executive Director

REQUIRED EDUCATION/TRAINING/KNOWLEDGE:

  • Bachelor’s Degree
  • 8-10+ years of leadership and management experience in HR, DEI, consulting, or related functions, with a demonstrated success designing and delivering DEI programs
  • Comprehensive knowledge of human resources management
  • Extensive understanding of Diversity, Equity, and Inclusion practices
  • Experience with HR compliance and employment laws
  • Experience designing and/or managing internal grievance programs
  • Experience with progressive discipline and termination of employees

PREFERRED EDUCATION/TRAINING/KNOWLEDGE:

  • SHRM (Society for Human Resources Management) Certification
  • Certification in Mediation
  • Law degree from an accredited law school and admission to state bar

REQUIRED MENTAL/PHYSICAL ABILITIES/SKILLS:

  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong facilitation and presentation skills
  • Strong organizational and time management skills
  • Ability to manage stress and identify self-care as needed
  • Ability to balance multiple objectives
  • Ability to make informed decisions

Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Their ideal candidates is respectful of an inclusive work environment. VLP strives to ensure that those working in the organization reflect the diversity of the communities they serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.

Volunteer Lawyers Project has partnered with Pillar Search & HR Consulting on the Director of People and Culture search. Please submit your resume and cover letter (required) in confidence to Cindy Joyce at cindy@pillarsearch.com.

ABOUT PILLAR SEARCH & HR CONSULTING:  

A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations across the country, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization.

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Pillar Search Named to Non-Profit Top 60 Rankings

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Pillar Search Named to Non-Profit Top 60 Rankings! I am proud to announce that Pillar Search & HR Consulting has been named to the Hunt Scanlon list of the Top 60 ranking of executive search firms partnering with nonprofits. Learn more here.  A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations. Pillar works with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.

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Search Success! Kris Wuerdeman Joins Cooperative Elder Services as Program Director!

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Search success! Pillar Search and HR Consulting is pleased to announce the placement of Kris Wuerdeman as the new Program Director of Cooperative Elder Services, Inc., where she will be responsible for leading the Groton, MA and Acton, MA centers.

As Program Director, Kris will be responsible for oversight of program operations, providing leadership to and management of the teams in both centers, and agency-wide initiatives and projects, including quality assurance and process improvement.

Kris brings extensive experience in the adult day health field. Most recently, she was the Founder and Managing Director of That Place You Know, LLC, a social adult day program specializing in memory care. Prior, she was a Life Enrichment Manager, Memory Care Specialist, and Certified Validation Teacher for Family Services at Sunrise Senior Living.

Kris received her undergraduate degree from St. Mary’s College of California and her master’s in Human Resources Management, Training and Organizational Development from Golden Gate University. In addition, she is a Certified Dementia Practitioner.

About Cooperative Elder Services, Inc.: The mission of Cooperative Elder Services, Inc. (CESI) is to empower seniors and adults with medical or cognitive challenges to age-in-place by serving their health and socialization needs and providing support for families.

About Pillar Search & HR Consulting: A woman-owned business founded in Boston in 2015, Pillar Search & HR Consulting provides executive search/recruiting and human resources consulting expertise to nonprofit and mission-driven organizations, working with senior leaders and boards of directors to hire and develop the very best talent across all functional areas of the organization. To learn more, please contact Cindy Joyce at cindy@pillarsearch.com.